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Terms and Conditions – Win a Home Battery 2021
2021-11-29Win a Home Battery 2021 Terms and Conditions Participation in this Promotion is deemed acceptance of the below Terms. Promotion name: Win a Home Battery 2021 Eligible States/Territories: NSW, SA, VIC, ACT and QLD (Energex network) – any jurisdictions where Discover Energy retails. Promotion Period: Start: 1 December 2021 9:00 AM AEST End: 15 December 2021 11:59 PM AEST. No entries will be accepted outside this time. Promoter: DISCOVER ENERGY PTY LTD (ABN 20 619 204 750) operating as Discover Energy Eligible Entrants: Subject to the terms and conditions below, entry to the promotion is open to an authorised participant (being 18 years or over). Eligible Entries and Method of Entry: There are two methods of entry to this promotion. New Discover Energy Customers To be eligible to join Win a Home Battery 2021, entrants must have successfully signed up to a Discover Energy plan between the promotion period stated and must be switched within two weeks of sign up. Any sign up to a Discover Energy plan during the promotional period is eligible. This includes any electricity, gas, solar or VPP plans offered by Discover Energy.One entry per account only. A new electricity and gas sign up will be considered as two entries. Only new sign ups during the promotional period are eligible. Existing Discover Energy customers must sign up to a new, additional plan to qualify.If the winning account has multiple account holders, the primary account holder is deemed the prize beneficiary.If the entrant signs up or switches to a different retailer during the event period, their entry will be considered invalid. Existing Discover Energy Customers Entrants must be a current Discover Energy account holder during the stated promotional period. Entrants must successfully refer a customer to Discover Energy between 1st December 2021 to 15 December 2021A referral is deemed successful when the referral has signed up to a Discover Energy plan during the stated promotional period.Entrants receive 1 entry only to this promotion, regardless of the number of successful referrals an entrant has made during this periodIf the winning account has multiple account holders, the primary account holder is deemed the prize beneficiary. Competition Process: Two winners will be drawn from a random digital lottery on COB 16 December 2021. The first drawn entry will receive Prize 1 (AlphaESS SMILE-B3-PLUS battery). The next drawn entry will receive Prize 2. Winners will be notified no later than COB 17 December 2021 via phone and email. Customers will be notified via the contact number and email as entered in their sign-up form to Discover Energy. Winners must confirm the claim of prize via email by COB 20th December 2021. Prize details: There are two prizes in this promotion. All prizes are valued in Australian dollars unless expressly stated to the contrary. Prize 1: AlphaESS SMILE-B3-PLUS x 1 ALPHAESS SMILE-B3-PLUS valued at $5000 This prize is pick up only. Delivery is not included in this prize. This prize can be picked up from any One Stop Warehouse location (NSW, SA, QLD, VIC). Upon confirmation of acceptance of this prize, the winner may nominate a preferred solar installer to act as liaison and to arrange delivery. Alternatively, Discover Energy can recommend a solar installer to assist in delivery and installation. The prize does not include:The cost of installationThe cost of additional hardware including but not limited to:Solar panels The Prize will be provided by Discover Energy and Alpha-ESS. Prize 2: AlphaESS Portable Power System x 1 The second drawn entry will win AlphaESS Portable Power System valued at $1300. This prize includes delivery of Prize 2 to a nominated address The Prize will be provided by Discover Energy and AlphaESS. Exchanges: This prize cannot be exchanged for cash. These prizes must be taken “as offered” and cannot be transferred, exchanged, varied or extended, except in Discover Energy’s sole discretion. No contact and Unclaimed prize draw: Discover Energy takes no responsibility where it is unable to contact the Winner/s who have not provided correct or complete contact details as per their account information. If an entrant’s contact details change during the Promotion Period, it is the entrant’s responsibility to notify the Promoter. In the event that either prize is unclaimed by 20 December 2021, Discover Energy will re-draw from the pool of entries to choose a new winner. Promotions Exclusions: Entry is open only to an Eligible Entrant as defined above. However, directors, officers, management, employees, suppliers (including prize suppliers) and contractors (and the immediate families of directors, officers, management, employees, suppliers and contractors) of the Promoter and of its related bodies corporate, and of the agencies and companies associated with this Promotion are not Eligible Entrants and are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step- brother, step-sister or first cousin. Tax implications: Entrants are advised that tax implications may arise from winning the Prize(s) and they should seek independent financial advice prior to acceptance of their prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a Prize. Entrants are responsible for any and all expenses that they incur in entering the Promotion and they will not be reimbursed regardless of whether or not they win the Promotion. Acceptance of Prize It is a condition of accepting any Prize that the winner must comply with all the conditions of use of the Prize and the prize supplier’s requirements. A Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated. Discover Energy reserves the right in their sole discretion to cancel, terminate, modify or suspend this promotion at any time for any reason. Discover Energy reserves the right to hold all interpretations of this promotion. Enquiries For all enquiries please email marketing@discoverenergy.com.au
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Win a home battery! Sign up to Discover Energy.
2021-11-29Discover Energy and AlphaESS are giving one lucky winner the chance to be part of the green energy revolution. Sign up to a Discover Energy plan by the 15th December 2021 and be in the running to win a free AlphaESS SMILE-B3-PLUS home battery ($5000 RRP). A runner up will also be drawn to win an AlphaESS Portable Power Station worth $1300. Terms and Conditions apply. Sign up today! TheAlpha ESS SMILE-B3-PLUS home battery How to join: New Customers Any customer who signs up to a Discover Energy electricity, gas, solar or VPP plan between the 1st December to the 15th December 2021 will be automatically placed into a draw to win an AlphaESS SMILE-B3-PLUS home battery worth $5000*. Sign up today! Existing Customers A current Discover Energy customer who successfully refers a new customer to Discover Energy between the 1st December to the 15th December 2021 will be automatically placed into this draw. Refer a friend: Contact your energy consultant for more info, send a message to Discover Energy Facebook Page or email customerservice@discoverenergy.com.au. Who is AlphaESS? The AlphaESS Portable Power Station AlphaESS Australia is a subsidiary of Alpha Energy Storage Solution Co., Ltd., was established at the end of 2014, to cover the booming Australia and New Zeland market. We are based in Sydney. Having a team that boasts a decade of experience in distributed power generation and energy storage technologies with Li-Ion batteries, AlphaESS has developed an extremely cost-effective energy storage system. This combination of high performance with low cost means that AlphaESS technology is ideally suited for applications that range in size from residential energy management to utility-scale renewable integration. Visit AlphaESS http://alpha-ess.com/ Who is Discover Energy? Discover Energy is an energy retailer committed to delivering smarter, cheaper and greener energy to Aussie households. With solar DNA from sister company One Stop Warehouse and extensive R&D in Virtual Power Plants (VPP), choosing a Discover Energy plan means backing a retailer at the forefront of renewable energy technology. Sign up to an electricity, gas, solar or VPP plan today. Terms and Conditions apply
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Why Discover Energy is a (true) green energy retailer.
2021-11-23Why is Discover Energy a green energy retailer? Because renewable energy is at the very core of what we do. Here are a few more reasons: No vested interests in power generation that’s not 100% green. Unlike other retailers in the market, Discover Energy is privately owned by Aussie investors with no vested interests in carbon-intensive energy generation. Our DNA is Solar Thanks to our sister company One Stop Warehouse, our DNA is strictly solar. One Stop Warehouse is the largest solar distributor in Australia, and has sold more than 2 GW of solar – enough solar to cover more than 600,000 homes. Being backed by One Stop Warehouse gives our company unique expertise into solar and battery infrastructure. Our R&D is completely focused on clean generation Our R&D work – in building one of Australia’s most innovative and dynamic virtual power plants (VPPs) – is focused on helping ramp up the energy revolution, transforming the ways energy is created, delivered and consumed in this country. Any profits we make from retailing traditional energy is invested into this work. Our dream is an Australia free from coal-intensive energy We all know that electricity generation plays a significant role in fuelling our annual output of carbon emissions. Discover Energy’s dream is a country filled by households and businesses that are powerhouses of green energy, producing when it’s sunny and storing to deliver clean power to the electricity grid, instead of consuming vast amounts of coal-generated energy. This dream is already becoming a reality One of the things we’re proudest about as a company is that we’ve helped make this dream a reality for more than 1500 VPP households, who are increasingly independent from the grid, eliminating electricity bills and earning money through energy trading. Discover Energy is also working to launch electric vehicle plans and vehicle to grid options to also get more clean cars on the road. Don’t have solar or battery yet? You can still make the greener choice with Discover Energy by choosing GreenPower. When you select a 10%, 20% or 100% GreenPower accredited energy plan Discover Energy purchases the equivalent amount of renewable energy from certified GreenPower generators on your behalf. It’s an easy way to make your energy greener. Sign up to a Discover Energy electricity or gas plan. For more information on GreenPower visit: https://www.discoverenergy.com.au/electricities/green_power For more information about the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp
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We are Hiring! Job Opportunities at Discover Energy
2021-11-19Join our fantastic team and help build a greener future for all. Updated 19 November 2021. Interested? Send your resume or any questions to Rebecca Marsh: rebecca.marsh@discoverenergy.com.au Accounts Junior Accounts Assistant – North Sydney Perform a range of accounting tasks that support our accountant and wider finance team. Accounts Receivable Officer – North Sydney Be responsible for the full scope of accounts receivable and end to end credit control, reporting, and analytics, as well as development, implementation, and evaluation of processes. Sales/Business Development Sales Consultant (Vietnamese Speaking Required) – Sydney, Melbourne, Brisbane Assist the team to help qualify leads, create opportunities and be an important part of our sales team. (Experience with Vietnamese community market in Australia preferred) Business Development Manager (Vietnamese Speaking Required) – Sydney, Melbourne, Brisbane As Business Development Manager you will assist the team to help qualify leads, create opportunities and be an important part of our sales team. (Experience with Vietnamese community market in Australia preferred) Sales Consultants (Mandarin Speaking Required) – Sydney AND Melbourne Assist the team to help qualify leads, create opportunities and be an important part of our sales team. (Experience with Chinese community market in Australia preferred) Customer Service Customer Experience Team Members – Sydney AND Melbourne As a Customer Experience team member, you will be working to set goals to ensure existing customers are receiving a personal and stand out service at all times. Operations (Technical and Energy) Technical Business Analyst – Sydney or Melbourne With your business analysis expertise, you will play an important role in defining the solution and drive the implementation of business critical systems together with passionate R&D team. Product and Invoice Liaison Officer – Sydney or Melbourne Working closely with the Compliance Manager to provide support and assistance in the overall development and implementation of Energy Retails Products and Price Plan Models, including configuration and maintenance of the system data bases. Compliance and Policy Officer 0- Sydney or Melbourne Working closely with the compliance manager to provide support and assistance in maintaining our professional services and overall industry compliance obligations. Interested? Send your resume or any questions to Rebecca Marsh: rebecca.marsh@discoverenergy.com.au
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5 Minute Energy Settlements: What does this mean for VPP customers?
2021-10-28On October 1, 2021, the Australian Energy Market Operator (AEMO) – who is responsible for the settlement of all electricity bought and sold through the National Electricity Market – made significant changes to their wholesale settlement process, allowing them to settle wholesale energy on a 5-minute basis in line with the 5-minute settlement process of dispatch generators. One question we’ve been asked by some Discover Energy customers is how these changes by AEMO may affect our services, and specifically for our Virtual Power Plant (VPP) program. How will these changes affect customers? We expect the changes to bring many long-term benefits to all customers, including: A more reliable power system – this change will help support the investment and development of electricity network infrastructure, allowing for improved response times and the accelerated integration of smart technologies.Lower wholesale costs – wholesale costs currently make up about 30% of a typical customer’s bill, so we expect that generators will be making more efficient decisions on wholesale costs over time based on the improved certainty that these changes provide for them. Higher levels of product diversity and Demand Management Incentives – customers who invest in smart technologies or sign up for demand management programs can and will earn rewards from retailers and networks alike when they respond to requests from the market. Due to the volume and complex nature of meter data, the AEMO has specified that all Meter Data Providers in the National Energy Market provide 5-minute meter data to retailers for billing purposes by late 2022. We are working with our Meter Data Providers to obtain access to this data as early as possible. Once this next stage is complete, we expect our VPP clients will see improved benefits when trading the energy from their battery. We will keep you updated as we move towards this functionality. For more information about the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp
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Discover Energy wins Mozo Experts Choice Awards 2021!
2021-10-14Discover Energy has won two 2021 Mozo Experts Choice Awards for Energy. For the 2021 awards, Mozo compared 842 energy plans from 47 Australian energy providers. From these contenders, Discover Energy was recognised as the 2021 Mozo Experts Choice for: Solar-Friendly Energy – NSW Solar-Friendly Energy – SA Discover Energy is honoured to be recognised as providing some of the best value energy plans in the market during a challenging year for many Australians. “With more Aussies working from home, energy bills have soared over the last few months, which makes it more important than ever to compare deals from different retailers,” said Peter Marshall, Mozo Experts Choice Awards judge. “The electricity market is vast and varied. Our awards highlight the best plans across the main categories we researched – electricity, gas, solar and green energy, to help you find a plan that will suit your household needs as well as your budget.” A Green Revolution Discover Energy is especially delighted to see its renewable-aligned energy plans awarded in the industry, reflecting its core purpose as a company: to support and accelerate Australia’s green energy revolution. In addition to its award-winning solar plans, Discover Energy is also at the forefront of solar + storage technology, providing one of the most competitive and innovative Virtual Power Plant (VPP) programs in the country, with more than 1000 households with batteries connected to the Discover Energy VPP network. Discover Energy solar + storage customers enjoy up to 45c solar feed-in tariffs, free battery re-charging and energy trading.** For more information on Discover Energy solar plans visit: https://www.discoverenergy.com.au/solar_batteries/storage For more information home batteries and the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp Mozo Experts Choice – Energy 2021 Methodology report ** VPP Premium Plan (NSW, ACT, SA, QLD): 45c solar feed-in for first 3.28kwh exported per day, 25c solar feed-in for next 3.28kwh exported per day, 9c for all remaining exports per day, free re-charging is an intermittent service and triggered during ideal conditions.
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Discover Energy VPP reaches 1000 households!
2021-10-05In September, Discover Energy achieved the incredible milestone of 1000 households connected to the Discover Energy VPP (Virtual Power Plant)! This means that more than 1000 households across Australia are achieving independence from the grid, producing renewable energy and being rewarded for it through Discover Energy’s VPP benefits including premium feed-ins (Premium Offer/Victorian Offer) and energy trading. For more info visit: https://www.discoverenergy.com.au/vpp
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Now open: Gas in Victoria!
2021-09-14Discover Energy is delighted to announce that it is now licensed to retail gas in Victoria for sites serviced by Australian Gas Networks Limited (Envestra) and SP AusNet distribution networks.* Customers in these regions can now sign up to both electricity and gas plans and take full advantage of Discover Energy’s fuss-free, great value plans and attentive, 1:1 service. Victorian VPP members who sign up to Discover Energy gas will also have the opportunity to offset their gas bills with with their VPP credits. To compare plans, or to sign up with Discover Energy Gas click on this link or send a Facebook message or call 1300 946 898. *Service to Multinet customers forthcoming. Don’t know your gas distributor? You’ll find your details in your gas bill.
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What is the deal with Virtual Power Plants? The Public and Private Benefits of VPPs
2021-09-09Why are Virtual Power Plants (#VPP) key to greener and cheaper energy for all? And why is joining a VPP a “no-brainer” for anyone who has solar + battery? Discover Energy’s National Sales Manager, Manbeena Sethi and VPP Solutions Architect, Neal Harris, talk to Claudette Palomares about the many benefits of VPP – both for the individual homeowner and for the community at large. To learn more about the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp , call 1300 946 898 or email sales_vpp@discoverenergy.com.au Full Transcript below: Claudette: Welcome to Discover Energy VPP Tech Talk, my name is Claudette and I’m the VPP Marketing Specialist here at Discover Energy and I’m with Manbeena, VPP National Sales Manager of Discover Energy and Neal, VPP Solutions Architect for Discover Energy. Welcome guys, thanks ! Manbeena: Glad to be here Neal: Thanks Claudette. Claudette: As you both know, over the past few years, batteries have increasingly become a byword for the future of household energy. In fact in 2020, we’ve seen more than 110,000 batteries installed in households around Australia. But another concept is increasingly becoming a buzzword are Virtual power plants or VPPs. Manbeena, can I ask, what is a virtual power plant and what does it have to do with batteries? Mabeena: Virtual Power Plant is what it says on the box. It’s a power plant or energy generating source that produces and delivers electricity digitally or virtually. Virtual Power Plants in particular refer to a network of distributed energy resources that is brought together to deliver aggregate energy. For most VPPs these come from batteries. At Discover Energy, we use cloud-based software to link hundreds of household batteries together to deliver a powerful amount of renewable energy back to the grid during times of high demand. Claudette: Thanks Manbeena for your explanation. Neal, around the country there have been a number of VPP programs emerging, as well as increasing integration and representation of VPPs in the electricity market and in industry reform. Why are VPPs good for the electricity market – basically why are VPP’s a good thing for all of us – not just battery owners? Neal: We know from an operational and environmental perspective, Australia’s current infrastructure for producing and delivering energy is unsustainable. This is why regulatory bodies, corporations and disruptors like Discover Energy are working to create new and viable ways to support the transition to renewable energy. Control of battery storage is best when it’s coordinated with the energy system; whether that’s the markets or for the benefit of grid security and VPPs provide this coordination. This means that network costs can be significantly reduced – which means cheaper, cleaner energy for everyone. Claudette: Some customers in Queensland and South Australia will be acquainted with peak reduction programs, how do these relate to virtual power plants? Neal: While VPPs are typically associated with batteries, going forward there are going to be many more assets and functions that can be included. Some of these are already being implemented in isolated cases as you have just mentioned. The idea behind a VPP is to integrate all of these functions in one platform in order to streamline customer experiences in an increasingly complicated energy world. Claudette: Thanks Neal for your insights. Manbeena, there are obviously many advantages to VPP from a community perspective but what about the individual homeowner with solar and battery. Why is joining a VPP so important? Manbeena: Thanks Claudette, there are a number of reasons why joining a VPP is so beneficial for a homeowner with a solar battery, or a homeowner looking to install solar and battery. And some of these benefits are specific to the Discover Energy VPP program. Firstly, joining a VPP optimises the profit potential of your battery. Because a battery allows for the discharge of energy to be controlled, this means that electricity is fed back to the grid only when it is needed, and when conditions are optimal, i.e. when the price of electricity is high. Discover Energy has developed a platform that is one of the most sophisticated examples of this technology in the world. Claudette: Can you explain a bit more Manbeena? Manbeena: Our software is driven by AI technology with exceptional predictive power. This allows us to anticipate with a high amount of accuracy the predicted electricity price in 5 minutes. What this means for the customer is that the revenue generated from discharging their battery, in effect selling battery energy to the grid, is greatly optimised. We’ve seen VPP customers in less than three months reduce their bills to zero and start earning credits. In fact, 93.7% of all our VPP customers earn credits, and on average earn $85.65 every month through energy trading and Discover Energy’s premium solar feed-in tariffs for VPP. Discover Energy’s VPP is also the first VPP energy trading platform in Australia that can be user-enabled. This means you can also control and elect to discharge your battery energy manually. Through the Discover Energy VPP, customers can also enjoy free battery recharging. Claudette: That’s really exciting Manbeena! From what you and Neal describe, the advantages for VPPs are such that it sounds like a no-brainer for anyone who has solar and battery, or is considering installing solar and battery. Neal: Yes, and Manbeena’s only really talked about current benefits of joining a VPP. Discover Energy is working on increasing the range of features and benefits, particularly profit making applications – ways in which VPPs can make money for customers. Claudette: Electric Vehicles are coming too, is there a role for VPPs to play in ensuring they are filled with renewable energy? Neal: EVs are going to change how we consume electricity. But to the electricity network, an EV is a big battery on wheels, so there are going to be many opportunities to use this resource to stabilise the network and deliver better prices for customers. Not only filling them with renewable energy, but filling them more cost efficiently and helping us use more renewable energy in general. Claudette: So there is plenty of value for customers in not only getting onboard with VPPs now, but going forward it’s only going to increase. Manbeena: Yes, as you say, Claudette, if you have solar and battery, a VPP is a no brainer, particularly the Discover Energy VPP. We are proud to say that there are no lock-in contracts or exit fees to join Discover Energy. We have the largest range of eligible hardware in the country. So,if you have a battery, you can enjoy the benefits of our premium solar feed-in and energy trading for at least 12 months. Claudette: Thanks Manbeena and thanks Neal. If you are interested in learning more about the Discover Energy VPP, you can scan this QR code or visit www.discoverenergy.com.au, call us at 1300 946 898
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Get DE VPP Ready: A short guide
2021-09-01So you want to get virtual power plant ready. You want blackout protection through your solar battery and independence from the electricity grid, while also enjoying premium solar feed-in rates and make money selling excess battery to the grid via Discover Energy’s trading platform. Here’s the 4 things you’ll need to join the Discover Energy VPP: A Smart Meter Discover Energy’s VPP is a cloud-based service that’s entirely digital. Rapid communication between your battery, our platform and the electricity network is key. Currently Discover Energy makes transactions between batteries in our VPP network and the electricity grid in 30min intervals. It’s therefore essential that your site meter is a smart meter. It can take up to a month to install and make a full switch to a smart meter, so don’t delay in requesting a switch from your energy retailer if you haven’t yet upgraded. Solar and Battery Unlike many VPPs in the Aussie market, Discover Energy VPP is a BYO battery and solar program. This means there are an extensive range of batteries and pv that are compatible to the Discover Energy VPP. We do have a couple of further eligibility rules for battery, so please refer to the VPP compatibility list for full details. An Eligible PV inverter The most important piece of hardware that determines if your households is eligible to join Discover Energy’s VPP your PV inverter, specifically the brand/manufacturer and model of your inverter. Think of your PV inverter as the brain of your solar and battery system. It communicates with your PV and battery to find out how much battery you have, how much solar you are generating and your consumption patterns. The Discover Energy VPP works by connecting your PV inverter to the electricity grid and by using AI software and proprietary algorithms to determine the optimum opportunity for your battery to discharge electricity back to grid, and earn money. We’ve currently integrated our software with 5 of the biggest inverter brands in the market: Alpha-ESS, Sungrow, Solar Edge, Goodwe and Huawei. If you have a PV inverter from one of these brands, you are likely to be eligible to join the Discover Energy VPP*. Compatible Systems: *Exceptions apply. Please refer to the Discover Energy VPP Product Compatibility List for a full list of compatible products. Interested in the Discover Energy VPP and joining 93.7% of VPP customers who pay $0 for electricity and earn credits every month? Visit https://www.discoverenergy.com.au/vpp or call 1300 946 898 Solar installers interested in partnering with Discover Energy? Visit https://www.discoverenergy.com.au/vpp_channel
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